FAQ

NEW ZEALAND AND INTERNATIONAL DELIVERY

Once you are through to Checkout; your Delivery Costs are calculated based on your delivery address.

If you would like to order a Large Custom Piece of Art, please email us at info@marecreates.co.nz; to discuss shipping

POSTAGE / DELIVERY TIMES

New Zealand - Most orders will arrive in 5 working days.
REST OF WORLD - Please allow 1-4 weeks.
We do everything we can to make sure your items are delivered as fast as possible and thank you for understanding!

ORDER QUESTIONS

If your order has not arrived within the expected delivery times, please send an email to:  info@marecreates.co.nz

OUR PRINTS

Every print is printed on Fine Art Lustre Pro Paper
This has a beautiful finish and brings out the richness in the colors.

No AI is used in the creation of my print designs. All prints are one off designs created from my paintings.

OUR FRAMES

Frames for 'One off Art Prints'; are professionally made with UV Conservation Glass. With a white matt & are available in White, Black & Rimu Wood

Various upcycled frames are sanded & re painted; for paintings.

Please get in touch to discuss custom framing options info@marecreates.co.nz

PURCHASING YOUR OWN FRAMES

All our prints are standard sizes & can be ordered with or without a frame. Please get in touch at info@marecreates.co.nz

EXCHANGES & REFUNDS

To preserve limited edition quantity, all orders are final. No returns, refunds or exchanges.

DAMAGED GOODS

Products deemed to be damaged upon arrival may qualify for replacement. You must contact us within 7 days of receiving the product, and the item must be returned within 14 days of receipt in it's original packaging.

VIEWING ARTWORK IN REAL LIFE

If you are interested in buying artwork, you can email us directly to arrange a private viewing time in Wellington, New Zealand;  at info@marecreates.co.nz